QHSE ObserverPrivacy policy
QHSE Observer is a workplace health, safety and environment (HSE) app. Authorized ESOM Holding personnel and contractors use it to report safety observations, near misses and inspections, and to record training sessions and toolbox talks. This policy explains what information the app handles, why, and who can see it.
1. Who is responsible
ESOM Holding, Kingdom of Saudi Arabia, operates the app and the server it uses. Contact: saif287430@gmail.com.
2. Information we handle
| Information | Where it comes from | Why |
|---|---|---|
| Name, badge number, job title, username, email (if set), assigned projects | Your employer’s administrator, when they create your account | To sign you in and show who made each report |
| Password | You or your administrator | To sign you in. It is stored only as a one-way hash on the server. |
| Report contents: description, risk, hazard type, the site area you choose from a list, date and time, actions and closing notes | You, when you fill in a report | To record and follow up the safety issue |
| Names, badge numbers or job titles of other people, if you enter them in a report | You | To follow up the observation with the people involved |
| Training records: title, date, place and length of a session; attendees’ names, badge numbers and companies; a photo of the signed attendance sheet; session photos and notes | You, when you record a training session or toolbox talk you held | To keep the company’s training and attendance records, and for your HSE manager to review them |
| Precise location (GPS) when a report is made or a photo is taken | Your phone, while you use the app | To record where the issue was found |
| Photos, videos (including their sound) and gallery images you attach | Your camera or photo library, only when you choose to add them | Evidence for the report |
Location. When you create a report or take a photo for it, the app records your precise location (GPS) at that moment. It is saved with the report and on the photos, so the HSE team can see exactly where the issue was found. The app only uses your location while you are using it, never in the background, and does not track where you go. A photo you pick from your gallery can also contain the place where it was taken (photo metadata), depending on your phone’s camera settings.
The app has no advertising, no analytics or tracking tools and no third-party sign-in.
3. Permissions the app uses
The app asks for a permission only when you first use the feature that needs it, and uses it only for that feature. You can change any of them at any time in your phone’s settings; the rest of the app keeps working.
| Permission | Phone | Why the app needs it |
|---|---|---|
| Camera | iPhone, Android | To take photos and record videos of a safety observation and attach them to your report. |
| Microphone | iPhone | To record the sound of a video you attach to a report. (On Android the phone’s own camera app records the video.) |
| Photos | iPhone | To let you choose existing photos to attach to a report. You choose which photos; the app sees only those. |
| Storage (photos and files) | Android | To let you choose existing photos to attach, and to keep report photos on the phone until they are uploaded. Newer Android versions use the system photo picker instead. |
| Location (while using the app) | iPhone, Android | To save the precise place (GPS) where a report was made and where its photos were taken. |
| Internet and network state | iPhone, Android | To send your reports to the company server and to know when you are back online, so reports saved offline are sent automatically. |
The app does not ask for contacts, calendar, Bluetooth, notifications or any other permission.
4. Who can see your information
- Your reports are visible to you and to the HSE managers and administrators of your company who are responsible for that project.
- The system may email a report’s details to those responsible managers, for example when a report is closed.
- We do not sell your information and do not share it with advertisers or other third parties.
5. Storage and security
Information is sent over an encrypted (HTTPS) connection and stored on ESOM Holding’s server. So that the app works without a signal, reports and the lists you need are also kept on your phone until they are uploaded. Signing out removes your sign-in from the phone.
6. How long we keep it
Reports are company safety records and are kept for as long as your company needs them for HSE management and legal obligations. Accounts are disabled or deleted by your company’s administrator, for example when you leave.
7. Your choices and rights
You can ask to see the information held about you, to correct it, or to have your account and personal information deleted. Email saif287430@gmail.com or ask your HSE department. Some report records may need to be kept where the law or your company’s safety obligations require it; we will tell you if that applies.
8. Children
The app is for professional use by adults and is not directed at children.
9. Changes
If we change this policy we will update the date at the top of this page.